Which concept involves avoiding dual relationships, conflicts of interest, social media contacts, and emphasizes taking notes?

• A. Congeniality
• B. Professional Boundaries
• C. Lymphedema
• D. Mononucleosis

Answer: (B)

Professional boundaries govern how a healthcare worker interacts with patients to keep the relationship strictly professional. This includes avoiding dual relationships and conflicts of interest, since mixing personal or financial interests with patient care can bias judgment and damage trust. It also means not engaging with patients on social media or through casual channels, to protect privacy and maintain appropriate distance. Emphasizing taking notes supports clear, objective communication and accountability, helping ensure care stays focused and compliant with policies. Congeniality is just friendliness and doesn’t establish the formal framework for professional interactions. Lymphedema and mononucleosis are medical conditions, not concepts about professional conduct.